Substitution Policy

Substitution Policy

We take due care that your order of flowers should look similar to the floral arrangement, published on our website. Because the flowers are agricultural products (in fact horticultural products ), their quality and availability may vary in different seasons. In case the flowers ordered by you are out of season or not available, we will replace those with other flowers of same or higher value. We make certain, that the original design and aesthetics of the arrangement do not change. Our first priority is to deliver the flowers on the requested date. Even at the cost of making some substitutions.