Terms & Conditions

Terms & Conditions

1. Flower arrangements shown on our website are indicative. We do our best to deliver a bouquet superior to the one shown on our website. It may be possible that bouquet differs due to availability of flowers and other reasons beyond our control.

2. If ordered flowers / cake / sweets are not available, we shall deliver available best quality flowers / cake / sweets of equal value according to our substitution policy.

3. In case of flowers, cakes & sweets (all being perishable items) if the receiver or any representative is not available at the time of delivery, we shall take the order as delivered. However we always make sincere efforts to hand over the gift to the recipient.

4. Delivery of certain items may not be possible under certain circumstances which are beyond our control. We shall refund 100% of your order value.

5. No claim of whatsoever nature under any circumstances will be acceptable other than the claim for 100% refund of payment made.  The claim has to be made within 24 hours of delivery / non delivery.

6. flowersdeliverydelhi.com retains the right to refuse any order unconditionally.

7. All claims are subject to jurisdiction of Court at New Delhi, India only.